Life Insurance claims
How to make a claim
Making an insurance claim shouldn’t make a hard time even harder. The North Cover team will keep the process as simple as possible, so you or your loved ones can receive the payout quickly and easily. Here’s how to get in touch if the time comes.
Step 2: Complete the required claim form and provide:
- proof of the insured’s death or terminal illness diagnosis
- the insured’s identity, including their date of birth
- the attending physician statement
- the beneficiary / claimant’s identity and right to claim
Depending on your claim, we may also require further information and documentation, such as, but not limited to, a death certificate, coroner report, toxicology report or autopsy report, if one has been issued, as may be required by applicable laws.
Step 3: Send the completed form and documentation
Step 4: Claim review
For a claim to be fully assessed, we require the completed claim form and supporting documents, as well as any additional information we may request.
Approved claims are generally paid within 2-5 business days.
If we are unable to pay your claim, we will explain why, and you will have the opportunity to present additional information to support your claim.